CONTACT US

Regarding questions about anything on our Boston discogs or Amazon accounts: unfortunately, we cannot give you any additional information beyond what we have listed. We are attempting to accurately describe visual condition of records and covers which most times are graded very conservatively (VG+ is often unplayed or played once) so customers will rarely be disappointed. Everything is always guaranteed to satisfaction so we stand behind everything we sell. Because of time constraints involved in locating and restocking items, we cannot pull items for picture taking, e-mail discussions about pressing or cover variations, or other involved discussions that people might have. Priority is always given to promptly mailing out actual orders. Thank you.

We ship from 3 locations: our Boston and Warren stores, as well as from our distributor in Florida. We guarantee everything we sell or your money back. Unless an item is a pre-order or is back-ordered at our distributor, all orders are shipped within 1-5 business days. If you have an issue with an item you ordered through our website, www.iye.com, send us an email at inyourearorders@gmail.com. If you have a question or an issue with something you bought in one of our retail store locations, or from our Discogs page, call that store directly for immediate help. The phone numbers for our two retail stores are below.

Boston hours: Monday - Saturday 11 Noon - 6 PM, Sunday 12 Noon - 6 PM
Phone: (617) 787-9755

Warren hours: Thursday - Saturday 11 AM - 6 PM, Sunday 11 AM - 5 PM
Phone: (401) 245-9840